INSTRUCTIONS FOR REPORTING EVIDENCE OF SPAM MESSAGES VIA SWITCHBOARD 5656
The Circular No. 22/2021/TT-BTTTT detailing a number of articles of the Government’s Decree No. 91/2020/ND-CP dated August 14, 2020 on fighting spam messages, spam emails and spam calls is promulgated by the Ministry of Information and Communications on December 13, 2021.
Specifically, to report and provide evidence of spam messages, an user may compose a reporting message with the following syntax: S [Spam message source][Spam message content] or S (spam message source)(Spam message content) to send to 5656. Also, the user composes a reporting message with the following syntax: V [Spam call source][Spam call content] or V (Spam call source)(Spam call content) to send to 5656 to report and provide evidence of spam calls.
The user may report spam messages or spam calls according to instructions at website thongbaorac.ais.gov.vn or via switchboard or application. To report and provide evidence of spam emails by forwarding spam email to email address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Remarkably, the user sends a message with the syntax DK DNC S to 5656 to register the inclusion of the phone numbers in the DoNotCall list for advertising messages; DK DNC V to 5656 to register the inclusion of the phone numbers in the DoNotCall list for advertising calls and DK DNC to 5656 to register the inclusion of the phone numbers in the DoNotCall list for both advertising messages and calls.
This Circular takes effect from March 01, 2022.
