STATE COMPETENT AGENCY MUST NOT REQUEST ENTERPRISES TO SUPPLEMENT DOSSIERS MORE THAN ONCE
The Directive No. 10/CT-TTg on further remedying and effectively preventing the situation of causing harassment and troublesomeness in settlement of affairs for citizens and enterprises is issued by the Prime Minister on April 22, 2019.
Accordingly, heads of a number of agencies, organizations and units fail to make a good example in discharging their responsibilities so that the management and education of cadres, civil servants and public employees are not carried out regularly and stringently. In order to redress the above situation, the Prime Minister requests to expeditiously take the following measures:
Foremost, increasing the responsibility of heads for leading and directing anti-corruption work. To strictly handle irresponsible heads of agencies and units who let cadres, public employees and civil servants under their management commit harassment and cause troubles to citizens and enterprises.
Especially, the Prime Minister requires state competent agencies to streamline and remove unnecessary, cumbersome and difficult-to-perform administrative procedures while shortening the period and work out schedules for settlement of procedures. Upon receiving dossiers for performing administrative procedures under regulations, to refrain from requesting enterprises and citizens to supplement dossiers more than once. At places of receiving, or conducting transactions with, citizens and enterprises shall need to apply modern monitoring technologies such as sound recording, video recording, CCTV.
This Decree takes effect on August 15, 2019.
